Skip to Content

Terms & Conditions

Introduction and Overview

The general Terms and Conditions detailed below govern the relationship between the "User" (also referred to as "You" or the "Customer") and diamondsbydrish.com (also referred to as "We" or the "Website"), operated by Diamonds by Drish LLC. By using this website or placing an order, you accept these Terms and Conditions. These Terms are important to you and to Diamonds by Drish LLC, as they protect your rights as a valued customer and our rights as a business.

Changes to These Terms and the Website

diamondsbydrish.com is a work in progress, and content may change, be added, or be removed. We reserve the right to update the Website and these Terms from time to time, at our discretion and without notice. It is your responsibility to check back regularly for the latest version. Continued use of the Website after updated Terms are published means you accept the changes.

Accounts and Access to the Website

We work hard to keep the Website available, but we can't guarantee it will be free of downtime. Some features require you to register an account with a secure password. You are responsible for keeping your login information confidential and for all activity under your account. If you believe your account has been compromised, notify us immediately.

Product Information

Diamonds by Drish LLC takes great care in presenting product information, descriptions, and images online, but is not responsible for any unintentional mistakes or omissions.

Prices

Prices shown on diamondsbydrish.com are in US Dollars and do not include shipping unless stated otherwise. Shipping costs are shown and invoiced at checkout. We reserve the right to modify prices at any time; any change will be reflected in your order total before you complete a purchase. If an obviously incorrect price appears due to human or technical error and is not corrected before checkout, the affected order will be cancelled and any payment refunded.

Availability

We will do our best to fulfill every order once it is placed and paid for. If a product becomes unavailable after an order is confirmed, we will notify you and either offer a comparable replacement or refund the price paid for that item.

Secure Payment

We use SSL encryption to keep transactions secure, and payments are processed through a secure third-party payment gateway. We do not store your full payment card details on our own servers.

Delivery

Orders are typically processed within 1–3 business days. Standard shipping within the continental United States typically takes 5–7 business days after processing; expedited shipping options may be available at checkout for an additional cost. A tracking number will be provided by email once your order ships. Custom or made-to-order pieces may require additional production time before shipping — estimated timelines for these items will be communicated at the time of order.

We are not responsible for delays or losses caused by a third-party carrier, the customer, or events outside our control. If a package is not received, we will work with the carrier to investigate.

Right of Return

Diamonds by Drish LLC allows you 14 days from the date of delivery to return an eligible product you are not satisfied with, at your own expense, in its original and complete condition, with proof of purchase. Custom, made-to-order, engraved, or resized pieces are final sale and not eligible for return unless defective. Items that are damaged, missing original packaging, or show signs of wear beyond inspection will not be accepted for return. Refunds are issued to the original payment method once the returned item is received and inspected.

SMS Messaging Terms

Program name and description. Diamonds by Drish LLC offers an SMS messaging program that may include: (a) marketing and promotional messages, such as special offers, discounts, and promotions, when you separately opt in to marketing messages; and (b) informational messages, such as responses to inquiries and order updates, when you separately opt in to informational messages.

Voluntary consent. SMS consent is voluntary and is not a condition of purchasing goods or services. Marketing consent and informational-message consent are collected separately. You may choose one, both, or neither category.

Message frequency and charges. Message frequency varies based on your interactions and the program category selected. Message and data rates may apply to messages sent to you from us and to messages you send to us. Contact your wireless provider with questions about your text or data plan.

Opt-out. You may cancel the SMS service at any time by replying STOP. After you send STOP, we will send a confirmation that you have been unsubscribed. You will then receive no further messages from that program unless you opt in again.

Rejoining. To rejoin after opting out, complete the applicable opt-in process again at https://www.diamondsbydrish.com/contactus. We will resume messages only after receiving a new valid opt-in.

Help and support. Reply HELP for assistance, email alyssa@diamondsbydrish.com, or call +1 (703) 850-8656.

Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.

Privacy. We handle mobile information and SMS consent data as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Program changes and legal compliance. We may modify or discontinue the messaging program, subject to applicable law. The program is intended to operate in accordance with applicable laws and wireless-industry standards.

Privacy and Protection of Personal Data

We manage your personal data according to our Privacy Policy, including the handling of SMS consent and mobile information described in the SMS Messaging Terms above. The details you provide are used only for the purposes you consent to when sharing them with us — including processing and delivering your orders and responding to your inquiries. You have the right to access, correct, or request deletion of the personal information we hold about you at any time by contacting us.

Intellectual Ownership

All content on diamondsbydrish.com — including images, text, product descriptions, and the Diamonds by Drish name and logo — is the property of Diamonds by Drish LLC. Reproduction of this content, in whole or in part, without prior written authorization is prohibited.

Waiver and Severability

Any failure by Diamonds by Drish LLC to enforce a right or provision of these Terms does not constitute a waiver of that right or provision. If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or removed to the minimum extent necessary, and the remaining Terms will continue in full force.

Contacting Us

If you have any questions regarding these Terms and Conditions, you may contact us using the information below.

Diamonds by Drish LLC
PO Box 769419, Roswell, GA 30076
alyssa@diamondsbydrish.com
+1 (703) 850-8656